Alhena AI
AI shopping concierge for Shopify that researches, recommends and supports across web, WhatsApp and Instagram — sales and support in one agent.
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Our take
Alhena AI is an AI shopping concierge for Shopify — it researches, recommends and supports across web, WhatsApp and Instagram, combining sales and support in one agent, with a free plan and clear per-conversation pricing.
Best for
Shopify stores wanting an omnichannel sales-plus-support agent they can try for free.
Pros
- Sales and support in one cross-channel agent
- Works across web, WhatsApp and Instagram
- Free plan (25 conversations) to test
- Transparent pricing (from 199 USD/mo; about 1.10 USD/conversation)
Cons
- Per-conversation costs add up at scale
- Less behavioral-conversion data than Rep AI
- Shopify-centric
How it compares
Versus Rep AI, Alhena emphasizes an omnichannel concierge and support, while Rep AI emphasizes behavioral conversion optimization.
Full review
Alhena AI is an AI concierge for e-commerce that combines a shopping assistant, sales AI and support AI into one agent, syncing a Shopify catalog and inventory automatically and following the shopper across web chat, email, WhatsApp and Instagram.
A free plan (25 conversations) makes it easy to try, and pricing is transparent at around 199 dollars a month plus roughly 1.10 dollars per conversation. Those per-conversation costs can add up at scale, and it carries less behavioral-conversion data than Rep AI.
Cloudkart Rubric
4.0/5 avg- Actual Utility4/5
- Ease of Use5/5
- Pricing Fairness4/5
- Reliability4/5
- Differentiation3/5
Community reviews
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