Engati

Freemium

Low-code conversational-automation platform for chatbots and live chat across WhatsApp, voice, and web in 50+ languages.

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Our take

A low-code customer-experience platform for building chatbots and live chat across many channels and languages.

Best for

Businesses that want drag-and-drop chatbots and live chat across WhatsApp, web, and voice.

Pros

Low-code, drag-and-drop bot builder
Omnichannel across WhatsApp, voice, and web
50+ languages with a proprietary NLP engine
Powers tens of thousands of bot deployments

Cons

Depth trails specialist enterprise platforms
Advanced journeys still need configuration
Crowded competitive field

How it compares

Versus Kommunicate, Engati offers similarly approachable bot-building with broad channel coverage; versus Haptik, it targets a wider SMB-to-mid-market range.

Full review

Engati is a conversational-automation platform that combines chatbots and live chat to deliver omnichannel customer experiences, with offices including Bangalore and Mumbai.

Its low-code, drag-and-drop builder, proprietary NLP engine, and support for 50+ languages let teams launch assistants on WhatsApp, voice, websites, and more, across tens of thousands of deployments.

It suits SMB-to-mid-market teams that want quick, multichannel automation, with the usual trade-off of breadth over the deepest enterprise customization.